Compassionate Front Desk Specialist for Care Center

Genesis HealthCare; Quail Ridge (NM); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Variable compensation plans

Tuition discounts

Employee Assistance Program

Employee Foundation

Health, Dental, Vision, 401K

Paid Time Off

On-Demand Pay

Free telehealth

Job summary

Genesiscareers in New Mexico is seeking a friendly receptionist to join our nursing center. You will be the first point of contact for patients, residents, families, and visitors, delivering warm, professional service and accurate information.

This role requires a high school diploma, excellent communication, and proficiency with Google Docs, Sheets and Slides. You will handle calls, greet guests, manage mail, and support staff with clerical tasks in a supportive, team-oriented environment.

Qualifications

• High school degree or equivalent is required.
• Must be able to read, write, speak and understand the English language to ensure the safety and well-being of our patients and visitors and respond to their medical and physical needs.
• Excellent communication skills are required.
• Must be proficient with Google Docs, Sheets, Slides.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Education

High school degree or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

Genesiscareers in New Mexico is seeking a friendly receptionist to join our nursing center. You will be the first point of contact for patients, residents, families, and visitors, delivering warm, professional service and accurate information.

This role requires a high school diploma, excellent communication, and proficiency with Google Docs, Sheets and Slides. You will handle calls, greet guests, manage mail, and support staff with clerical tasks in a supportive, team-oriented environment.