Compassionate Healthcare Front Desk Receptionist

Reliant Care Management Company; Poplar Bluff (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Disability Insurance

Vision Insurance

Employee Assistance Program

401(k)

Life Insurance

Paid Time Off

Telemedicine

Job summary

Reliant Care Management Company is seeking a friendly receptionist to greet residents, families, and visitors in a healthcare setting. You will answer calls, manage the front desk, provide information on facility services, and maintain logs and schedules with attention to safety and privacy.

The role requires a high school diploma plus excellent communication and organizational skills; experience in health care front desk is preferred.

Qualifications

• High school diploma or equivalent required; admin training preferred.
• Experience as receptionist/front desk, healthcare setting ideal.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office; comfortable with office equipment.
• Ability to multitask and work independently in a fast-paced environment.
• Professional appearance and demeanor; compassionate, customer-focused.
• Willingness to work 12-hour shifts including weekends/holidays.

Responsibilities

• Greet residents, families and visitors warmly and professionally.
• Answer and direct incoming calls to appropriate departments.
• Manage front desk to be clean, organized, and inviting.
• Provide facility information and services to visitors/callers.
• Maintain visitor logs; ensure safety/security compliance.
• Schedule appointments for residents, staff, visitors as needed.
• Assist with filing, data entry, and record maintenance.
• Sort and distribute mail and deliveries.
• Monitor supplies for the reception area.
• Collaborate with departments for seamless communication.
• Handle emergencies by contacting on-call personnel or services.

Skills

Front desk

Communication

Multitasking

Organization

Microsoft Office

Independent work

Professional appearance

Compassionate care

Shift flexibility

Education

High school diploma

Office admin training

Tools

Microsoft Office

Job description

Reliant Care Management Company is seeking a friendly receptionist to greet residents, families, and visitors in a healthcare setting. You will answer calls, manage the front desk, provide information on facility services, and maintain logs and schedules with attention to safety and privacy.

The role requires a high school diploma plus excellent communication and organizational skills; experience in health care front desk is preferred.