Front Desk Receptionist – Patient & Family Concierge

Genesiscareers; Siler City (NC); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Variable pay

Tuition discounts

Employee Assistance Program

Employee foundation

Health + 401K

On-Demand Pay

Pet Insurance

Term Life

Disability Insurance

Hospital Indemnity

Personal Accident

Critical Illness

Cancer Coverage

Job summary

Genesiscareers is seeking a receptionist for a Monday–Friday role in a North Carolina nursing center. You will be the first point of contact for patients, residents and guests, handling calls, greetings and mail coordination.

Responsibilities include maintaining patient lists, assisting staff, and performing general clerical tasks. Strong English communication and Google workspace proficiency are required for daily operations.

Qualifications

• High school diploma or equivalent required.
• Must read/write/speak English to support patient safety.
• Excellent communication skills required.
• Proficient with Google Docs, Sheets and Slides.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and perform other clerical duties as assigned.

Skills

Excellent communication skills

Google Docs

Google Sheets

Google Slides

Education

High school diploma or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

Genesiscareers is seeking a receptionist for a Monday–Friday role in a North Carolina nursing center. You will be the first point of contact for patients, residents and guests, handling calls, greetings and mail coordination.

Responsibilities include maintaining patient lists, assisting staff, and performing general clerical tasks. Strong English communication and Google workspace proficiency are required for daily operations.