Patient Services Front Desk Specialist

Genesis HealthCare; King of Prussia (PA); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Variable compensation plans

Tuition, Travel, and Wireless Service 

Employee Assistance Program

Health, Dental, Vision, Company-paid 1

Paid Time Off

On-Demand Pay

Pet Insurance

Short-term Disability

Hospital Indemnity

Job summary

Genesiscareers in King of Prussia, PA is seeking a receptionist to be the first point of contact for patients and visitors. You will handle calls, greeting, and basic clerical tasks in a busy nursing center environment.

The role requires a high school diploma, excellent English communication, and proficiency with Google Docs, Sheets, and Slides; coworkers note a collaborative, supportive culture and opportunities for growth.

Qualifications

• Must have a high school diploma or equivalent.
• Strong written and oral English communication is required.
• Excellent interpersonal skills for a frontline reception role.
• Proficiency with Google Docs, Sheets and Slides is expected.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Skills

Excellent communication

Customer service

Education

High school diploma or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

Genesiscareers in King of Prussia, PA is seeking a receptionist to be the first point of contact for patients and visitors. You will handle calls, greeting, and basic clerical tasks in a busy nursing center environment.

The role requires a high school diploma, excellent English communication, and proficiency with Google Docs, Sheets, and Slides; coworkers note a collaborative, supportive culture and opportunities for growth.