Compassionate Front Desk & Scheduling Specialist

Zepf Center; Toledo, Northern (OH, KY); Hybrid; USD 27,000 - 36,000; Full time

Job summary

Zepf Center is hiring a full-time Receptionist to support the Medical Department with phone coverage, clerical tasks, and front-desk duties in a mental health facility serving Lucas County.

Responsibilities include greeting visitors, scheduling appointments, handling mail, and maintaining provider schedules. The role requires confidentiality, professionalism, and the ability to manage busy periods. Hours are Monday–Friday 5:15am–1:15pm and every 4th Saturday 5:15am–11:30am.

Qualifications

• Minimum of high school diploma and four years of work experience.
• OR an associate’s degree and two years of related work experience
• Demonstrated typing ability of 50 wpm.

Responsibilities

• Receives and directs visitors; front-desk duties.
• Greet visitors entering the agency and determine purpose of visit.
• Schedule appointments and maintain provider calendars.
• Handle confidential information with discretion.
• Answer medical calls and support the switchboard as needed.

Skills

Customer service

Communication

Multitasking

Typing 50 wpm

Education

High school diploma or GED

Associate degree

Tools

Microsoft Office

Job description

Zepf Center is hiring a full-time Receptionist to support the Medical Department with phone coverage, clerical tasks, and front-desk duties in a mental health facility serving Lucas County.

Responsibilities include greeting visitors, scheduling appointments, handling mail, and maintaining provider schedules. The role requires confidentiality, professionalism, and the ability to manage busy periods. Hours are Monday–Friday 5:15am–1:15pm and every 4th Saturday 5:15am–11:30am.