Front Desk Specialist - Behavioral Health Services

Talentify; Toledo (OH); On-site; USD 19,000 - 28,000; Full time

Job summary

Zepf Center in Northwest Ohio is seeking a full-time Receptionist to provide clerical support for the Medical Department. The role includes phone coverage, greeting visitors, scheduling appointments, and handling confidential information in a mental health setting.

Responsibilities also include processing mail, assisting with records, answering medical calls, and acting as backup for the switchboard. Candidates should have strong typing skills, professionalism, and a team mindset.

Qualifications

• Must have high school diploma or equivalent with relevant work experience.
• Proven ability to greet visitors and manage phone coverage.
• Experience with office copying, mail, and scheduling tasks.

Responsibilities

• Serves as receptionist for the agency.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Schedule appointments and maintain and update provider schedules.
• Performs office copying/duplicating (light), inter sorting, and other office related duties.
• Receives and distributes office mail, faxes and correspondence.
• Makes appointment reminder calls to clients.
• May organize correspondence and records to assist the records department.
• Prepares special reports, checks against a variety of records in order to obtain complete and accurate information.
• Will answer medical calls.
• Acts as back up for the main switchboard operator.
• Schedules meeting rooms.
• Maintains appearance of the office and self in manner to enhance public relations and dignity of the agency.
• Perform other duties as assigned.

Skills

Typing 50 wpm

Customer service

Teamwork

Professionalism

Reliability

Communication

Education

High school diploma

Associate degree

Job description

Zepf Center in Northwest Ohio is seeking a full-time Receptionist to provide clerical support for the Medical Department. The role includes phone coverage, greeting visitors, scheduling appointments, and handling confidential information in a mental health setting.

Responsibilities also include processing mail, assisting with records, answering medical calls, and acting as backup for the switchboard. Candidates should have strong typing skills, professionalism, and a team mindset.