Part-Time Mental Health Front Desk & Scheduling Specialist

The Lorenz Clinic; Burnsville (MN); On-site; USD 20,664 - 28,929; Part time

Job summary

The Lorenz Clinic is seeking a part-time Mental Health Receptionist to serve as the first point of contact for patients and staff. This role focuses on administrative support, scheduling, billing assistance, and maintaining a welcoming environment across outpatient locations.

You will handle front desk duties, triage calls, and coordinate with clinicians to ensure smooth patient flow in a busy behavioral health setting. A high level of discretion and HIPAA compliance is required.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree in psychology, social work, business, or related field preferred.
• Minimum 1 year of experience in medical or mental health reception or administrative support.

Responsibilities

• Front desk coverage and welcome clients.
• Schedule patients using the EHR system; manage check-ins and arrivals.
• Handle billing support and collect delinquent payments.
• Maintain a clean, organized, and welcoming reception area.
• Communicate with staff and clients while safeguarding confidential information.

Skills

Excellent communication

Emotional maturity

HIPAA compliance

Team collaboration

EHR system

Education

Bachelor's degree in psychology, social work, business, or related field

High School Diploma or GED

Tools

EHR system

Job description

The Lorenz Clinic is seeking a part-time Mental Health Receptionist to serve as the first point of contact for patients and staff. This role focuses on administrative support, scheduling, billing assistance, and maintaining a welcoming environment across outpatient locations.

You will handle front desk duties, triage calls, and coordinate with clinicians to ensure smooth patient flow in a busy behavioral health setting. A high level of discretion and HIPAA compliance is required.