Healthcare Front Desk Clerk: Scheduling & Patient Access

Lucas County Health Center; Chariton (IA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Cafeteria Plan

Group Life and AD&D Insurance

Voluntary Life Insurance

Group Short-Term Disability

Group Long-Term Disability

Allstate

IPERS

457/401(a)

Employee Assistance Program

Paid Time Off

Job summary

Lucas County Health Center is seeking a full-time receptionist to manage front-desk duties in a medical setting. You will answer multi-line phones, schedule appointments, route calls, and take messages, ensuring smooth patient flow.

Responsibilities include verifying insurance information, checking patients in, greeting visitors, and providing general clerical support as needed. Proficiency with EMR and basic computer skills is required; healthcare experience is helpful.

Qualifications

• High School diploma or equivalent.
• Excellent verbal/interpersonal customer service and computer skills.
• Ability to use electronic medical record and other software programs.
• Ability to read, write, speak and understand English well.
• Experience in healthcare setting helpful.

Responsibilities

• Responsible for answering multi-line telephone, scheduling appointments, routing phone calls and taking messages.
• Obtains insurance information and checks patients in upon their arrival.
• Greets and assists customers as needed.
• Other clerical support as requested.

Skills

Customer service

Phone handling

Medical records software

Education

High School diploma or equivalent

Tools

EMR software

Scheduling software

Job description

Lucas County Health Center is seeking a full-time receptionist to manage front-desk duties in a medical setting. You will answer multi-line phones, schedule appointments, route calls, and take messages, ensuring smooth patient flow.

Responsibilities include verifying insurance information, checking patients in, greeting visitors, and providing general clerical support as needed. Proficiency with EMR and basic computer skills is required; healthcare experience is helpful.