Compassionate Medical Receptionist & Scheduler

cedarpointhealth; Montrose (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

AFLAC

Life and accidental death insurance

401k

Paid Time Off including sick time

Job summary

Cedar Point Health is seeking a friendly Medical Receptionist and Scheduler to greet patients, schedule appointments, and manage front desk tasks in a patient‑centered environment.

You will verify insurance, collect copays, update records, and coordinate with clinical staff to ensure smooth patient flow and accurate scheduling. This full‑time role offers competitive benefits and opportunities for growth.

Qualifications

• Knowledge of medical practice protocols related to scheduling appointments.
• Knowledge of computerized scheduling systems.
• Knowledge of customer service principles and techniques.
• Knowledge of medical terminology.
• Knowledge of basic math and modern office procedures.
• Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
• Ability to communicate calmly and clearly with patients about appointments in all circumstances including when they are ill or have an emergency.
• Ability to analyze situations and respond appropriately.
• Ability to maintain confidentiality regarding patient records.

Responsibilities

• Greets patients and visitors promptly with courtesy and compassion and checks patients in and out before and after appointments.
• Facilitates patient flow and communicates changes with patients and clinical staff.
• Appropriately and courteously screens solicitors for relevance to the organization’s needs.
• Collects and manages mail delivered to front desk.
• Updates patient information and ensures completion of appropriate paperwork prior to checking the patient in.
• Verifies insurance, co-pays, current demographic information, scans ID and insurance cards into the system.
• Explains financial requirements to the patients or responsible parties, collects copays as required and posts copays and payments on account balances.
• Reconciles daily deposits and run necessary reports daily.
• Schedules appointments for patients, makes reminders calls one business day before appointments, and maintains the schedule (e.g. cancellations or additions) to ensure accuracy.
• Performs other duties as assigned.

Skills

Customer service

Multitasking

Communication skills

Medical terminology

Scheduling coordination

Education

High School Diploma or equivalent

Tools

Scheduling software

Job description

Cedar Point Health is seeking a friendly Medical Receptionist and Scheduler to greet patients, schedule appointments, and manage front desk tasks in a patient‑centered environment.

You will verify insurance, collect copays, update records, and coordinate with clinical staff to ensure smooth patient flow and accurate scheduling. This full‑time role offers competitive benefits and opportunities for growth.