Compassionate Front Desk & Scheduling Coordinator

Default Brand; Eagan (MN); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

Résumé du poste

Fraser is seeking a Front Desk Client Access Coordinator in Eagan, MN. You will greet clients, manage scheduling, confirm insurance eligibility, and maintain accurate records with empathy and professionalism.

The role supports clinicians, handles referrals and waitlists, and participates in emergency response. A High School diploma is required, with a BA/BS preferred, and previous intake/scheduling experience is valued.

Qualifications

• High School diploma or equivalent required.
• BA/BS in sociology, psychology or related field preferred.
• Minimum one year of related experience in intake, scheduling, health care, insurance, and customer service.
• Commitment to promoting diversity, multiculturalism and inclusion with focus on culturally responsive practice.

Responsabilités

• Greet and check in clients and visitors in a friendly and professional manner.
• Answer phones and assist clients with scheduling appointments.
• Verify insurance eligibility and collect co-payments.
• Maintain accurate client records including insurance and demographic information.
• Coordinate with clinicians to support client enrollment and scheduling.
• Assist clients and families with questions about services and available resources.
• Manage referral lists and waitlists to help fill open appointments.
• Monitor treatment room scheduling and assist with basic clinic operations.
• Participate in emergency response efforts as part of the First Response Team.

Connaissances

Customer service

Scheduling

Intake

Insurance verification

Communication

Formation

High School diploma or equivalent

BA/BS in sociology or psychology

Description du poste

Fraser is seeking a Front Desk Client Access Coordinator in Eagan, MN. You will greet clients, manage scheduling, confirm insurance eligibility, and maintain accurate records with empathy and professionalism.

The role supports clinicians, handles referrals and waitlists, and participates in emergency response. A High School diploma is required, with a BA/BS preferred, and previous intake/scheduling experience is valued.