Compassionate Front Desk & Registration Specialist (PRN)

Atrium Health; Monroe (NC); On-site; USD 21,000 - 28,000; Part time

Job summary

Atrium Health in Monroe, NC seeks a PRN Front Desk Clerk to support multiple offices during standard business hours. You will welcome patients, verify insurance, schedule appointments, and handle registrations with accuracy while delivering compassionate service.

This role requires solid computer skills, familiarity with medical records software, and the ability to communicate clearly with patients and families in diverse situations. Training provided.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Customer relations experience required.
• Experience with Medical Records Software preferred, Front desk practice experience preferred.

Responsibilities

• Exemplify caring customer service to create an excellent patient experience.
• Demonstrate interpersonal skills to interact with patients and families in sensitive situations.
• Show critical thinking and decisive judgment in a fast-paced environment.
• Handle patient registration, insurance verification, scheduling, and cash handling accurately.
• Encourage use of front-end technology during registration.
• Enter and maintain confidential patient information and assist billing when needed.
• Understand emergency codes and applicable healthcare regulations.
• Monitor inventory and stock medications and emergency equipment.

Skills

Customer service

Interpersonal skills

Critical thinking

Teamwork

Attention to detail

Education

High School Diploma or GED

Tools

Medical Records Software

Job description

Atrium Health in Monroe, NC seeks a PRN Front Desk Clerk to support multiple offices during standard business hours. You will welcome patients, verify insurance, schedule appointments, and handle registrations with accuracy while delivering compassionate service.

This role requires solid computer skills, familiarity with medical records software, and the ability to communicate clearly with patients and families in diverse situations. Training provided.