Compassionate Front Desk Coordinator | Mental Health Clinic

Trusted Results Therapy Group; Myrtle Beach (SC); Presencial; USD 25.000 - 30.000; A tiempo parcial

Descripción de la vacante

Trusted Results Therapy Group in Myrtle Beach, SC is seeking a friendly Front Desk Receptionist to greet clients, answer calls, schedule appointments, and maintain a welcoming reception area.

You will manage intake forms, data entry in the EHR, handle payments and insurance verifications, and collaborate with clinical staff while upholding HIPAA confidentiality. Schedule: Mon-Fri 4pm-8pm; Saturdays as needed.

Formación

• High school diploma or equivalent; college degree preferred.
• Experience in receptionist or customer service, preferably in healthcare.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with EHR systems preferred.
• Compassionate and empathetic demeanour with clients.
• Knowledge of HIPAA regulations and confidentiality standards.
• Ability to work well in a team and contribute to a positive office environment.

Responsabilidades

• Greet clients and visitors in a warm and professional manner.
• Answer calls, take messages, and direct inquiries to staff.
• Schedule and confirm appointments for clients.
• Maintain a clean, welcoming reception area.
• Manage client intake forms and data entry in the EHR system.
• Process new client registrations and ensure proper data entry.
• Handle client payments, insurance verification, and co-payments.
• Assist in managing the flow of clients and visitors to minimize wait times.
• Communicate with clinical staff for timely client services.
• Ensure confidentiality and HIPAA compliance in all interactions.
• Perform other administrative duties as needed to support the operation.

Conocimientos

Organizational skills

Time-management

Communication skills

Teamwork

HIPAA knowledge

Educación

High school diploma or equivalent

College degree preferred

Herramientas

EHR systems

Descripción del empleo

Trusted Results Therapy Group in Myrtle Beach, SC is seeking a friendly Front Desk Receptionist to greet clients, answer calls, schedule appointments, and maintain a welcoming reception area.

You will manage intake forms, data entry in the EHR, handle payments and insurance verifications, and collaborate with clinical staff while upholding HIPAA confidentiality. Schedule: Mon-Fri 4pm-8pm; Saturdays as needed.