Mental Health Front Desk Receptionist (4pm-8pm, M-F, Some Saturdays)

Trusted Results Therapy Group; Myrtle Beach (SC); On-site; USD 25,000 - 30,000; Part time

Job summary

Trusted Results Therapy Group in Myrtle Beach, SC is seeking a friendly Front Desk Receptionist to greet clients, answer calls, schedule appointments, and maintain a welcoming reception area.

You will manage intake forms, data entry in the EHR, handle payments and insurance verifications, and collaborate with clinical staff while upholding HIPAA confidentiality. Schedule: Mon-Fri 4pm-8pm; Saturdays as needed.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Experience in receptionist or customer service, preferably in healthcare.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with EHR systems preferred.
• Compassionate and empathetic demeanour with clients.
• Knowledge of HIPAA regulations and confidentiality standards.
• Ability to work well in a team and contribute to a positive office environment.

Responsibilities

• Greet clients and visitors in a warm and professional manner.
• Answer calls, take messages, and direct inquiries to staff.
• Schedule and confirm appointments for clients.
• Maintain a clean, welcoming reception area.
• Manage client intake forms and data entry in the EHR system.
• Process new client registrations and ensure proper data entry.
• Handle client payments, insurance verification, and co-payments.
• Assist in managing the flow of clients and visitors to minimize wait times.
• Communicate with clinical staff for timely client services.
• Ensure confidentiality and HIPAA compliance in all interactions.
• Perform other administrative duties as needed to support the operation.

Skills

Organizational skills

Time-management

Communication skills

Teamwork

HIPAA knowledge

Education

High school diploma or equivalent

College degree preferred

Tools

EHR systems

Job description

Job description

Trusted Results Therapy Group is seeking a friendly, professional, and highly organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for clients and visitors and play an integral role in ensuring the smooth operation of our mental health agency.

Responsibilities

• Greet clients and visitors in a warm and professional manner.
• Answer phone calls, take messages, and direct inquiries to the appropriate staff member.
• Schedule and confirm appointments for clients.
• Maintain a clean and welcoming reception area.
• Manage client intake forms and ensure all documentation is completed accurately.
• Process new client registrations and ensure proper data entry into the Electronic Health Record (EHR) system.
• Handle client payments, insurance verification, and co-payments.
• Assist in managing the flow of clients and visitors to ensure minimal wait times.
• Communicate effectively with clinical staff to ensure timely client services.
• Ensure confidentiality and comply with HIPAA regulations in all interactions.
• Perform other administrative duties as needed to support the operation of the agency.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Previous experience in a receptionist or customer service role, preferably in a healthcare or mental health setting.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks simultaneously and work in a fast-paced environment.
• Familiarity with Electronic Health Records (EHR) systems is preferred.
• A compassionate and empathetic demeanour with clients.
• Knowledge of HIPAA regulations and confidentiality standards.
• Ability to work well in a team and contribute to a positive office environment.

Job Types: Part Time, Contract

Pay: $18.00 - $22.00 per hour

Schedule: Monday through Friday 4pm-8pm, Saturdays as needed