Part-Time Mental Health Front Desk & Admin Specialist (Sat)

Trusted Results Therapy Group; Columbia (SC); On-site; USD 25,000 - 30,000; Part time

Job summary

Trusted Results Therapy Group in Columbia, SC seeks a Part-Time/PRN Mental Health Administrative Support Specialist. You will be the first contact for clients, manage reception, schedule appointments, and handle payments within 8:00 AM–8:00 PM shifts.

The role emphasizes privacy, accuracy, and teamwork. Candidates should have a high school diploma or equivalent, prior receptionist or healthcare experience, strong organizational and communication skills, and familiarity with EHR systems.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Previous experience in a receptionist or customer service role, preferably in a healthcare or mental health setting.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks simultaneously and work in a fast-paced environment.
• Familiarity with Electronic Health Records (EHR) systems is preferred.
• A compassionate and empathetic demeanor with clients.
• Knowledge of HIPAA regulations and confidentiality standards.
• Ability to work well in a team and contribute to a positive office environment.
• Availability to work one shift each week (rotating Saturdays) and pick up additional PRN shifts within an 8:00 AM to 8:00 PM coverage window.

Responsibilities

• Greet clients and visitors in a warm and professional manner.
• Answer phone calls, take messages, and direct inquiries to the appropriate staff member.
• Schedule and confirm appointments for clients.
• Maintain a clean and welcoming reception area.
• Manage client intake forms and ensure all documentation is completed accurately.
• Process new client registrations and ensure proper data entry into the Electronic Health Record (EHR) system.
• Handle client payments, insurance verification, and co-payments.
• Assist in managing the flow of clients and visitors to ensure minimal wait times.
• Communicate effectively with clinical staff to ensure timely client services.
• Ensure confidentiality and comply with HIPAA regulations in all interactions.
• Perform other administrative duties as needed to support the operation of the agency.

Skills

Customer service

Reception

Communication

Time management

Healthcare experience

HIPAA knowledge

Teamwork

Education

High school diploma or equivalent; college degree preferred

Tools

EHR software

Job description

Trusted Results Therapy Group in Columbia, SC seeks a Part-Time/PRN Mental Health Administrative Support Specialist. You will be the first contact for clients, manage reception, schedule appointments, and handle payments within 8:00 AM–8:00 PM shifts.

The role emphasizes privacy, accuracy, and teamwork. Candidates should have a high school diploma or equivalent, prior receptionist or healthcare experience, strong organizational and communication skills, and familiarity with EHR systems.