Medical Front Desk & Patient Experience Coordinator

Family First Health Clinic,PA; Myrtle Beach (SC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Employee discounts

Health insurance

Paid time off

Training & development

Job summary

Family First Health Clinic, PA in Myrtle Beach, SC is seeking a Medical Receptionist to be the friendly first contact for patients and staff. You will handle calls, verify patient information, schedule and prep appointments, and maintain a welcoming front desk.

Responsibilities include greeting visitors, directing calls, updating records, and coordinating with medical staff to ensure smooth daily operations. Athenahealth proficiency is preferred; benefits include 401(k) and health insurance.

Qualifications

• Proficiency in Athenahealth preferred.

Responsibilities

• Answer incoming phone calls, direct calls to the appropriate staff member, and relay messages accurately.
• Collect, verify, and maintain accurate patient information and provide relevant data to staff.
• Monitor appointment schedules, track provider availability, and assist in preparing patients for visits.
• Notify staff when patients arrive, are waiting, or require assistance.
• Ensure patients complete all required documentation and sign-in procedures.
• Process correspondence, records, and file transfers while maintaining confidentiality.
• Communicate with medical staff to coordinate patient flow and office operations.
• Provide professional and courteous assistance to patients, visitors, and staff.
• Maintain a welcoming, organized front-desk environment.
• Perform other administrative duties to support the medical team.

Skills

Customer service

Tools

Athenahealth

Job description

Family First Health Clinic, PA in Myrtle Beach, SC is seeking a Medical Receptionist to be the friendly first contact for patients and staff. You will handle calls, verify patient information, schedule and prep appointments, and maintain a welcoming front desk.

Responsibilities include greeting visitors, directing calls, updating records, and coordinating with medical staff to ensure smooth daily operations. Athenahealth proficiency is preferred; benefits include 401(k) and health insurance.