Part-Time/PRN Mental Health Front Desk Coordinator

Trusted Results Therapy Group; North Myrtle Beach (SC); Presencial; USD 25.000 - 30.000; A tiempo parcial

Descripción de la vacante

Trusted Results Therapy Group in Myrtle Beach, SC is seeking a friendly and highly organized Part-Time/PRN Mental Health Administrative Support Specialist to be the first point of contact for clients. The role supports front desk operations, manages appointments, intake forms, and billing tasks within our mental health practice.

The ideal candidate has strong communication, organization, and HIPAA compliance skills, with prior reception or healthcare customer service experience.

Formación

• High school diploma or equivalent; college degree preferred.
• Previous receptionist or customer service experience, ideally in healthcare or mental health.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to multitask in a fast-paced environment.
• Familiarity with Electronic Health Records (EHR) systems preferred.
• Compassionate and empathetic demeanor with clients.
• Knowledge of HIPAA regulations and confidentiality standards.
• Team player with a positive office attitude.
• Availability for one weekly rotating Saturday shift and potential for additional PRN shifts within 8:00 AM–8:00 PM.

Responsabilidades

• Greet clients and visitors in a warm, professional manner.
• Answer phone calls, take messages, and direct inquiries to staff.
• Schedule and confirm appointments for clients.
• Maintain a clean, welcoming reception area.
• Manage client intake forms and ensure complete data entry.
• Process new client registrations and entry into EHR system.
• Handle client payments, insurance verification, and co-payments.
• Assist in managing client flow to minimize wait times.
• Communicate with clinical staff to ensure timely services.
• Ensure confidentiality and HIPAA compliance in all interactions.
• Perform other administrative duties to support the agency.

Conocimientos

Organizational skills

Time management

Communication skills

HIPAA knowledge

Customer service experience

Healthcare setting experience

Educación

High school diploma or equivalent

College degree preferred

Herramientas

EHR systems

Descripción del empleo

Trusted Results Therapy Group in Myrtle Beach, SC is seeking a friendly and highly organized Part-Time/PRN Mental Health Administrative Support Specialist to be the first point of contact for clients. The role supports front desk operations, manages appointments, intake forms, and billing tasks within our mental health practice.

The ideal candidate has strong communication, organization, and HIPAA compliance skills, with prior reception or healthcare customer service experience.