Part-Time Mental Health Front Desk & Admin Support

Trusted Results Therapy Group; Charleston (SC); On-site; USD 25,000 - 30,000; Part time

Job summary

Trusted Results Therapy Group in Charleston, SC is seeking a friendly, professional Part-Time/PRN Mental Health Administrative Support Specialist to be the first point of contact for clients and visitors.

Based at the West Ashley office, this role requires welcoming reception, scheduling, intake forms, data entry into the EHR, payment processing, HIPAA compliance, and strong teamwork within a busy mental health practice.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Experience in receptionist or customer service in healthcare/mental health setting.
• Strong organizational and time-management skills.

Responsibilities

• Greet clients and visitors warmly and professionally.
• Answer phone calls, take messages, and direct inquiries.
• Schedule and confirm appointments.
• Maintain a clean, welcoming reception area.
• Manage client intake forms and data entry into the EHR system.
• Process new client registrations and handle insurance co-pays.
• Assist in managing client flow to minimize wait times.
• Ensure HIPAA compliance in all interactions.
• Perform other administrative duties as needed.

Skills

Communication skills

Organizational skills

Multitasking

HIPAA knowledge

Customer service

Teamwork

Education

High school diploma or equivalent

College degree preferred

Tools

EHR software

Job description

Trusted Results Therapy Group in Charleston, SC is seeking a friendly, professional Part-Time/PRN Mental Health Administrative Support Specialist to be the first point of contact for clients and visitors.

Based at the West Ashley office, this role requires welcoming reception, scheduling, intake forms, data entry into the EHR, payment processing, HIPAA compliance, and strong teamwork within a busy mental health practice.