Compassionate Front Desk Concierge

Viva Senior Living; Chesapeake (VA); On-site; USD 30,000 - 38,000; Full time

Job summary

Viva Senior Living in Chesapeake seeks a Full-Time Concierge to welcome guests, assist residents and families, and support the front desk operations with warmth and professionalism. The role requires clear English communication, empathy, and the ability to work collaboratively with a care team to ensure a respectful, comfortable environment for residents.

Applicants should be able to read and write, adhere to attendance policies, and participate in safety drills and trainings as part of daily

Qualifications

• Must have a high school diploma or GED.
• Excellent communication and interpersonal skills.
• Ability to work with elderly residents and families.

Responsibilities

• Receive guests and visitors, sign them in.
• Assist visitors in finding resident rooms.
• Answer telephone and take messages, forward to staff.
• Announce appointments and arrivals to staff.
• Type memos, correspondence, and reports as requested.
• Keep front desk and lobby area neat and organized.
• Provide tours and community information to families.
• Maintain confidentiality of resident information.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or GED

Job description

Viva Senior Living in Chesapeake seeks a Full-Time Concierge to welcome guests, assist residents and families, and support the front desk operations with warmth and professionalism. The role requires clear English communication, empathy, and the ability to work collaboratively with a care team to ensure a respectful, comfortable environment for residents.

Applicants should be able to read and write, adhere to attendance policies, and participate in safety drills and trainings as part of daily