Compassionate Field Operations & Admin Assistant

sci; New Orleans (LA); On-site; USD 32,000 - 45,000; Full time

Job summary

SCI is seeking an administrative support specialist in New Orleans to greet families, provide information on services, and handle clerical tasks with compassion and professionalism.

The role involves processing documents, coordinating orders for memorials, assisting with obituaries, and supporting management, sales and family service teams while maintaining strict confidentiality and accuracy.

Qualifications

• High School diploma or equivalent required.
• 1–2 years of office clerical or customer service experience preferred.
• Experience in a fast-paced, customer-focused environment required.

Responsibilities

• Greet family members and visitors.
• Prepare and process death certificates and related documents.
• Assist with obituary preparation and memorial planning.
• Coordinate orders for memorials and manage related paperwork.
• Process payments and contracts.
• Maintain schedules and prepare reports.
• Communicate client needs to appropriate staff with empathy.
• Assist with general office duties and reception backup.

Skills

MS Office

Communication skills

Attention to detail

Confidentiality

Education

High School or equivalent

Tools

Office equipment

Job description

SCI is seeking an administrative support specialist in New Orleans to greet families, provide information on services, and handle clerical tasks with compassion and professionalism.

The role involves processing documents, coordinating orders for memorials, assisting with obituaries, and supporting management, sales and family service teams while maintaining strict confidentiality and accuracy.