Compassionate Family Service Counselor

Service Corporation International; Pensacola (FL); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International, headquartered in North America, is seeking a Family Service Counselor in Pensacola, FL to assist families with at-need cemetery arrangements and pre-need planning. You will lead generation, build referrals, and educate families on memorial options, driving revenue through personalized service.

You will develop relationships with families and the community, present information clearly, follow up on inquiries, and collaborate with funeral home staff to ensure

Qualifications

• High school diploma or equivalent; 1-2 years of college or related experience.
• Experience in customer service or sales preferred.
• Valid driver's license with acceptable driving record; Insurance license if required by state.
• Ability to work evenings/weekends and drive frequently.

Responsibilities

• Lead generation with daily prospecting (1-2 hours).
• Obtain referrals from families served at the location.
• Build relationships with families and community networks.
• Explains and presents to families served and referred families.
• Maintains activity levels and productivity tracking.

Skills

Sales experience

Customer service

Driver's license

Insurance license

Education

High school diploma or equivalent

1-2 years of college or education and experience

Job description

Service Corporation International, headquartered in North America, is seeking a Family Service Counselor in Pensacola, FL to assist families with at-need cemetery arrangements and pre-need planning. You will lead generation, build referrals, and educate families on memorial options, driving revenue through personalized service.

You will develop relationships with families and the community, present information clearly, follow up on inquiries, and collaborate with funeral home staff to ensure