Compassionate Eligibility Advisor I

Texas Health and Human Services; Borger (TX); Remote; USD 33,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Time off

Career advancement

Job summary

Texas Health and Human Services Commission (HHSC) invites applications for the temporary Eligibility Advisor I in Borger, TX. This role supports AES to determine eligibility for SNAP, TANF, Medicaid, and related programs.

Requires a high school diploma or GED and 1 year of customer service experience; college hours may substitute for experience. Telework may be available; standard hours and overtime may apply.

Qualifications

• High School Diploma or GED required; college hours preferred.
• One year of customer service experience with public contact.
• Experience interviewing clients is preferred.
• Ability to perform data entry and use basic office software.

Responsibilities

• Interview applicants to determine financial eligibility for public assistance.
• Enter data into eligibility system and compute benefits.
• Process work per regulations and procedures.
• Work overtime and weekends as required.

Skills

Customer service

Communication

Time management

Interpersonal skills

Data entry

Office software

Education

High School Diploma or GED

60 semester hours preferred

Tools

Microsoft Word

Outlook

Excel

Job description

Texas Health and Human Services Commission (HHSC) invites applications for the temporary Eligibility Advisor I in Borger, TX. This role supports AES to determine eligibility for SNAP, TANF, Medicaid, and related programs.

Requires a high school diploma or GED and 1 year of customer service experience; college hours may substitute for experience. Telework may be available; standard hours and overtime may apply.