Compassionate ED Registration Specialist

WakeMed Health & Hospitals; Wendell (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

WakeMed Health & Hospitals is seeking an ED Patient Registration Representative to support the Revenue Cycle Operations team. The role involves registering patients for care, collecting copays, capturing accurate demographic and insurance details, and resolving account errors before billing.

You will work in a high-volume ED environment, providing compassionate customer service to patients and families while coordinating with clinical staff.

Qualifications

• High School Diploma or Equivalent required.
• 1 year healthcare registration experience preferred.

Responsibilities

• Enter essential demographic and insurance information.
• Collect copays and obtain required signatures.
• Resolve errors on accounts before billing.
• Serve as liaison to patients, community, and healthcare professionals to deliver high-quality customer service.

Skills

Customer service

Interpersonal skills

Attention to detail

Medical terminology

Education

High School Diploma or Equivalent

Job description

WakeMed Health & Hospitals is seeking an ED Patient Registration Representative to support the Revenue Cycle Operations team. The role involves registering patients for care, collecting copays, capturing accurate demographic and insurance details, and resolving account errors before billing.

You will work in a high-volume ED environment, providing compassionate customer service to patients and families while coordinating with clinical staff.