Compassionate Behavioral Health Admissions Admin

Beth Israel Lahey Health; Lawrence (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Beth Israel Lahey Health is seeking an Administrative Assistant - Admissions for the CBHC program. This role greets clients, collects eligibility information and coordinates admissions with clinical leads.

The position requires strong customer service, multitasking ability, and familiarity with Excel/Word and EHR systems. English/Spanish bilingualism is preferred to support diverse clients in a community health setting.

Qualifications

• High School Diploma or GED required.
• A minimum of 1 year experience in a related field.
• Bi-lingual English/Spanish, preferred.
• Knowledge of billing practices preferred.
• The ability to multitask and manage time efficiently with strong attention to detail.
• Knowledge of standard office practices and Excel and Word; EHR a plus.

Responsibilities

• Respond to calls and/or walk-ins for clients seeking services.
• Interview clients to obtain information for program admission.
• Verify insurance and eligibility; collect service coverage information.
• Schedule, reschedule and cancel appointments as needed.
• Document client information in the electronic health record.
• Communicate program information to clients and providers.

Skills

Customer service

Multitask

Time management

Bilingual English/Spanish

Attention to detail

Education

High School Diploma or GED

Tools

Excel

Word

Electronic Health Records

Job description

Beth Israel Lahey Health is seeking an Administrative Assistant - Admissions for the CBHC program. This role greets clients, collects eligibility information and coordinates admissions with clinical leads.

The position requires strong customer service, multitasking ability, and familiarity with Excel/Word and EHR systems. English/Spanish bilingualism is preferred to support diverse clients in a community health setting.