Compassionate Behavioral Health Admissions Liaison

Ctrlcare Behavioral Health; Kenosha (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Ctrlcare Behavioral Health seeks an Admissions Coordinator to be the first point of contact for individuals seeking treatment. You will answer inquiries, perform pre-screen assessments, verify insurance, and coordinate intake appointments to guide clients and families through the admission process.

You will work closely with clinical and administrative teams to ensure a smooth transition into care, providing empathetic support and clear communication throughout the admission journey.

Qualifications

• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
• Strong communication, organizational, and customer service skills.
• Ability to handle confidential information with discretion.
• Experience in healthcare admissions, behavioral health, or addiction treatment preferred.
• Proficiency with computers and data entry systems.

Responsibilities

• Be the first point of contact for individuals seeking treatment.
• Answer inquiries and conduct pre-screen assessments.
• Coordinate intake appointments and guide clients and families through admission.

Skills

Communication skills

Organizational skills

Customer service

Discretion with confidential info

Healthcare admissions experience

Data entry / computer proficiency

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree preferred

Job description

Ctrlcare Behavioral Health seeks an Admissions Coordinator to be the first point of contact for individuals seeking treatment. You will answer inquiries, perform pre-screen assessments, verify insurance, and coordinate intake appointments to guide clients and families through the admission process.

You will work closely with clinical and administrative teams to ensure a smooth transition into care, providing empathetic support and clear communication throughout the admission journey.