Compassionate Appointment Scheduler for Care Coordination

CommonSpirit Health; Lincoln (NE); On-site; USD 38,000 - 52,000; Full time

Job summary

CommonSpirit Health is seeking an Appointment Scheduler to be the first point of contact for patients, coordinating care and scheduling appointments. You will manage calls, verify information, and help ensure smooth care coordination across diverse patient populations.

In this role you will conduct pre-certifications, schedule tests and referrals, and communicate instructions for procedures while maintaining compassionate, patient-centered service.

Qualifications

• 2 years related experience in a healthcare environment
• None, upon hire

Responsibilities

• Answering phone calls and scheduling patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests
• Collect insurance information and patient personal data.
• May collect fees such as co-pays / co-insurance.

Skills

Appointment scheduling

Phone calls handling

Pre-certification

Care coordination

Job description

CommonSpirit Health is seeking an Appointment Scheduler to be the first point of contact for patients, coordinating care and scheduling appointments. You will manage calls, verify information, and help ensure smooth care coordination across diverse patient populations.

In this role you will conduct pre-certifications, schedule tests and referrals, and communicate instructions for procedures while maintaining compassionate, patient-centered service.