Scheduler Pre Registrar

Mountain Region Support; Durango (CO); On-site; USD 35,000 - 52,000; Full time

Job summary

Mountain Region Support is seeking a Scheduler/Pre-Registrar to manage calls and faxes for outpatient test scheduling, ensuring a smooth patient experience. You will complete pre-registrations and verify provider orders to support seamless services.

The role requires strong organization and communication, attention to scheduling accuracy, and dedication to patient satisfaction in a healthcare setting.

Qualifications

• High School Diploma or GED required.
• Office experience in a healthcare environment, medical terminology, CPT/ICD-10 codes, multitasking and prioritization.

Responsibilities

• Maintains scheduling system and ensures schedule is up-to-date with no conflicts.
• Performs preregistration with timely, accurate patient data by telephone.
• Accurately schedules patient exams in a timely and professional manner.
• Demonstrates knowledge of medical insurances and patient financial responsibility.
• Checks insurance eligibility and handles high call volume on incoming lines.

Skills

Scheduling

Phone etiquette

Medical terminology

CPT/ICD-10 knowledge

Multitasking

Communication

Education

High School Diploma/GED

Experience in healthcare scheduling

Job description

Job Summary and Responsibilities

As our Scheduler/Pre-Registrar, you will efficiently manage incoming phone calls and fax requests to schedule outpatient tests, thereby ensuring a seamless experience for our valued patients.

Every day you will meticulously complete the pre-registration of scheduled patients, and verify that all valid provider orders are accurately obtained, contributing to the smooth operation of our services.

To be successful in this role, you will possess exceptional organizational and communication skills, meticulous attention to detail in scheduling and pre-registration, and an unwavering commitment to patient satisfaction.

• Maintains scheduling system: ensures schedule is uptodate with no conflicting appointments.
• Performs preregistration process through timely, accurate, and courteous completion of patient clinical and financial data by telephone.
• Accurately schedules patient exams in a timely and professional manner.
• Demonstrates a working knowledge of medical insurances and the financial responsibility for the patient.
• Checks insurance eligibility.
• Responsible for all incoming lines, handles numerous specialty calls, initiates calls to providers.

Job Requirements

Required

• High School Diploma/G.E.D.
• Office experience in a healthcare environment, medical terminology, knowledge of CPT/ICD 10 codes, ability to multitask and prioritization skills

Preferred

• One (1) year previous Patient Scheduling or Patient Access experience

Where You'll Work

With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.