Compassionate Admissions Coordinator-Evening Shift (Hospice)

Empath Health; West Palm Beach (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Trustbridge Hospice in West Palm Beach, FL seeks a compassionate Admissions Coordinator to manage referrals and admissions in a patient-centered call center environment. You’ll work Monday–Friday, 12:00 p.m.

to 8:30 p.m., coordinating intake, providing empathetic service to patients and families, and collaborating with an interdisciplinary team to ensure timely admissions. Associate degree preferred with 3 years in healthcare administration or customer service; hospice/home health knowledge is a

Qualifications

• Associate degree preferred.
• Three years of experience in healthcare administration or customer service.
• Knowledge of hospice or home health programs preferred.

Responsibilities

• Facilitate the conversion of referrals to admissions through completion of the intake process.
• Provide exceptional customer service to patients, families, and referral sources with empathy and professionalism.
• Communicate effectively with interdisciplinary team members to ensure timely and accurate admissions.
• Maintain accurate records and documentation in accordance with organizational policies.
• Support a compassionate, patient-centered environment that reflects the mission and values of Trustbridge Hospice.

Skills

Communication

Organization

Computer skills

Education

Associate degree

Job description

Trustbridge Hospice in West Palm Beach, FL seeks a compassionate Admissions Coordinator to manage referrals and admissions in a patient-centered call center environment. You’ll work Monday–Friday, 12:00 p.m.

to 8:30 p.m., coordinating intake, providing empathetic service to patients and families, and collaborating with an interdisciplinary team to ensure timely admissions. Associate degree preferred with 3 years in healthcare administration or customer service; hospice/home health knowledge is a