Admissions Coordinator

Empath Health; West Palm Beach (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Trustbridge Hospice in West Palm Beach, FL seeks a compassionate Admissions Coordinator to manage referrals and admissions in a patient-centered call center environment. You’ll work Monday–Friday, 12:00 p.m.

to 8:30 p.m., coordinating intake, providing empathetic service to patients and families, and collaborating with an interdisciplinary team to ensure timely admissions. Associate degree preferred with 3 years in healthcare administration or customer service; hospice/home health knowledge is a

Qualifications

• Associate degree preferred.
• Three years of experience in healthcare administration or customer service.
• Knowledge of hospice or home health programs preferred.

Responsibilities

• Facilitate the conversion of referrals to admissions through completion of the intake process.
• Provide exceptional customer service to patients, families, and referral sources with empathy and professionalism.
• Communicate effectively with interdisciplinary team members to ensure timely and accurate admissions.
• Maintain accurate records and documentation in accordance with organizational policies.
• Support a compassionate, patient-centered environment that reflects the mission and values of Trustbridge Hospice.

Skills

Communication

Organization

Computer skills

Education

Associate degree

Job description

## Admissions CoordinatorApply: West Palm Beach, FL: Full time: Posted Today: JR100214**Trustbridge Hospice,** a member of **Empath Health**, is seeking a compassionate and customer-focused **Admissions Coordinator** to join our team in **West Palm Beach**. This position is onsite in a call center environment. This full-time position works **Monday through Friday, 12:00 p.m. – 8:30 p.m.**, supporting the admissions process and ensuring a seamless, empathetic experience for patients and families during one of life’s most meaningful transitions. Since 1978, Trustbridge Hospice has cared for more than 200,000 South Florida families. As a community-based nonprofit, we provide 24/7 hospice and palliative care, along with caregiver support and bereavement services for families facing serious illness. **What You’ll Do*** Facilitate the conversion of referrals to admissions through completion of the intake process.* Provide exceptional customer service to patients, families, and referral sources with empathy and professionalism.* Communicate effectively with interdisciplinary team members to ensure timely and accurate admissions.* Maintain accurate records and documentation in accordance with organizational policies.* Support a compassionate, patient-centered environment that reflects the mission and values of Trustbridge Hospice. **Why Join Empath Health?*** **Fair, Competitive Pay:** Your work has value, and we reward it.* **Comprehensive Benefits:** Medical, dental, vision, life, and retirement with company match.* **Industry-Leading PTO:** 5+ weeks to rest, recharge, and live your Full Life* **Growth That Lasts:** Advance through education, training, and tuition reimbursement.* **A Mission That Matters:** Join a team built on kindness, compassion, and Full Life Care for All. **What You’ll Need*** **Associate degree preferred.*** **Three (3) years of experience** in healthcare administration or customer service.* Knowledge of **hospice or home health programs** preferred, with willingness to develop clinical understanding.* Ability to handle a **high call volume.*** Strong **communication, organization, and computer skills.**