Compassionate Admissions Coordinator

Prairie Heights; Aberdeen (WA); On-site; USD 25,000 - 33,000; Full time

Job summary

Prairie Heights in the United States is seeking an Admissions Assistant to support admissions coordinators and collaborate with nursing, social services, and admin staff to welcome new residents and families. You will manage pre-admission scheduling, document handling, and insurance verifications, while maintaining accurate records and ensuring compliant, confidential processing in a busy facility.

The role emphasizes empathy, attention to detail, and teamwork to streamline admissions and

Qualifications

• Prior experience in admissions, healthcare, or long-term care setting strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills. Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Communication

Customer Service

Organizational Skills

Computer Proficiency

Confidentiality

Tools

MS Office

EHR Systems

Job description

Prairie Heights in the United States is seeking an Admissions Assistant to support admissions coordinators and collaborate with nursing, social services, and admin staff to welcome new residents and families. You will manage pre-admission scheduling, document handling, and insurance verifications, while maintaining accurate records and ensuring compliant, confidential processing in a busy facility.

The role emphasizes empathy, attention to detail, and teamwork to streamline admissions and