Compassionate Admissions Coordinator for Healthcare

Heartland; Nashville (TN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life and Disab

401(k) with company match

Paid Time off

Generous health insurance

Job summary

Heartland is seeking an Admissions Coordinator to join our Social Services team. The role involves coordinating admissions, conducting needs assessments, and guiding patients and families through center life with empathy. Strong computer skills and medical knowledge are highly valued.

The position is full-time with a Monday–Friday schedule. Experience in medical case management and the ability to work across multiple web platforms are preferred; a bachelor’s degree is preferred but not required.

Qualifications

• Experience in a medical setting or knowledge of the medical case management process.
• Ability to work on multiple web-based platforms; superior computer skills.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Coordinate admissions to the center after inquiries via phone or in person.
• Conduct needs assessments of patients seeking admission and consider alternatives.
• Support patients and families toward adjustment to center life during crises of illness or disability.
• Participate in in-service training programs.
• Develop and maintain contacts with community agencies.
• Alert the Social Work Services Director and/or Administrator of identified admissions needs.

Skills

Medical experience

Computer skills

Independent work

Multitasking

Team player

Education

Bachelor's degree

Job description

Heartland is seeking an Admissions Coordinator to join our Social Services team. The role involves coordinating admissions, conducting needs assessments, and guiding patients and families through center life with empathy. Strong computer skills and medical knowledge are highly valued.

The position is full-time with a Monday–Friday schedule. Experience in medical case management and the ability to work across multiple web platforms are preferred; a bachelor’s degree is preferred but not required.