Compassionate Admissions & Outreach Assistant

Jurupa Hills Post Acute; Jurupa Valley (CA); On-site; USD 40,000 - 56,000; Full time

Job summary

Jurupa Hills Post Acute is seeking an Admissions Assistant to warmly guide prospective residents and families through the admissions process. You will support the Admissions Coordinator, coordinate schedules, and ensure accurate documentation while maintaining privacy and compliance.

This role requires excellent communication, organizational skills, and proficiency with Microsoft Office and EHR systems. You will collaborate with nursing, social services, and administrative staff to deliver a

Qualifications

• Prior experience in admissions, healthcare, or long-term care preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Communication skills

Interpersonal skills

Customer service

Organizational skills

Attention to detail

Tools

Microsoft Office

EHR systems

Job description

Jurupa Hills Post Acute is seeking an Admissions Assistant to warmly guide prospective residents and families through the admissions process. You will support the Admissions Coordinator, coordinate schedules, and ensure accurate documentation while maintaining privacy and compliance.

This role requires excellent communication, organizational skills, and proficiency with Microsoft Office and EHR systems. You will collaborate with nursing, social services, and administrative staff to deliver a