Admissions Coordinator

Optimacare; Secaucus (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

Optimacare is seeking an Admissions Coordinator to guide prospective residents and families through the admissions process, ensuring a welcoming, informative, and supportive experience.

The role emphasizes empathy, professionalism, and accurate information sharing as you collaborate with clinical teams to determine proper placement and maintain compliant records.

Qualifications

• Excellent verbal and written communication skills in English.
• Ability to demonstrate empathy and professionalism in all interactions.
• Strong organizational skills and attention to detail in records and documentation.
• Experience coordinating admissions or similar processes is preferred.

Responsibilities

• Serve as the primary contact for prospective residents and families, providing clear, accurate information about admissions and programs.
• Conduct initial telephone screenings to evaluate eligibility and readiness for admission.
• Collaborate with clinical staff to review resident information and determine appropriate placement.
• Maintain complete, accurate records in compliance with regulations.
• Assist with insurance verification, authorization, and financial eligibility processes.
• Conduct facility tours and answer questions from prospects and families.
• Work with nursing, social services, clinical, and administrative teams to ensure a smooth admission experience.
• Prepare and distribute admission packets and required documentation.

Skills

Communication

Empathy

Organization

Multitasking

Education

Associate Degree

Job description

Admissions Coordinator

We are seeking a compassionate, organized, and detail-oriented Admissions Coordinator to join our team. In this essential role, you will guide prospective residents and their families through the admissions process, ensuring they feel welcomed, informed, and supported every step of the way.

The ideal candidate is an excellent communicator who approaches each interaction with empathy, professionalism, and a genuine commitment to helping individuals and families.

Responsibilities

• Serve as the primary point of contact for prospective residents and their families, providing clear, accurate, and compassionate information about the admissions process and available treatment programs.

• Conduct initial telephone screenings and assessments to evaluate eligibility and readiness for admission.

• Collaborate with clinical staff to review resident information and determine appropriate placement.

• Maintain complete, accurate, and current records in compliance with federal, state, and facility regulations.

• Assist with insurance verification, authorization, and financial eligibility processes.

• Conduct facility tours and answer questions from prospective residents and their families.

• Work closely with nursing, social services, clinical, and administrative teams to ensure a smooth and seamless admission experience.

• Prepare and distribute admission packets and all required documentation.

Experience

• Prior admissions experience preferred, but will train the right individual.

• Knowledgeable in Medicare, commercial insurance and Medicaid regulations and eligibility requirements.

• Possess the ability to make independent decisions.

• Must be able to communicate clearly and effectively in spoken and written English to conduct intake screenings, explain admissions information, collaborate with clinical staff, and complete required documentation accurately.

• Associate Degree