Compassionate Admissions Assistant — Post-Acute Care

(Ahwatukee Post Acute) La Estancia SNF Healthcare, LLC; Phoenix (AZ); On-site; USD 32,000 - 45,000; Full time

Job summary

(Ahwatukee Post Acute) La Estancia SNF Healthcare, LLC seeks an Admissions Assistant to support the Admissions Coordinator and coordinate smooth resident admissions. You will work with nursing, social services, and admin teams to ensure timely, accurate intake and documentation across the facility.

The role requires strong communication skills, knowledge of admissions processes, and familiarity with insurance verifications and EHR systems.

Qualifications

• Prior experience in admissions, healthcare, or long-term care strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Admissions

Healthcare knowledge

EHR

Communication

Tools

Microsoft Office

EHR systems

Job description

(Ahwatukee Post Acute) La Estancia SNF Healthcare, LLC seeks an Admissions Assistant to support the Admissions Coordinator and coordinate smooth resident admissions. You will work with nursing, social services, and admin teams to ensure timely, accurate intake and documentation across the facility.

The role requires strong communication skills, knowledge of admissions processes, and familiarity with insurance verifications and EHR systems.