Compassionate Admissions Navigator

(Valley View Post Acute) El Monte SNF, LLC; United States; On-site; USD 35,000 - 55,000; Full time

Job summary

Valley View Post Acute El Monte SNF, LLC invites applications for an Admissions Assistant who will welcome prospective residents and coordinate admissions with the care team.

You will verify insurance, manage documentation, and maintain accurate records while providing tours and information to families.

The role requires strong communication, organizational skills and proficiency with Microsoft Office and EHR systems.

Qualifications

• Prior experience in admissions, healthcare, or long-term care preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office and EHR systems.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate records per federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Communication

Interpersonal skills

Customer service

Organizational skills

Confidentiality

Detail orientation

Tools

Microsoft Office

EHR systems

Job description

Valley View Post Acute El Monte SNF, LLC invites applications for an Admissions Assistant who will welcome prospective residents and coordinate admissions with the care team.

You will verify insurance, manage documentation, and maintain accurate records while providing tours and information to families.

The role requires strong communication, organizational skills and proficiency with Microsoft Office and EHR systems.