Compassionate Admissions Assistant — Healthcare (SF)

PACS; United States; On-site; USD 34,000 - 35,000; Full time

Benefits offered by this job

Competitive pay

Job summary

City View Post Acute in San Francisco, CA is seeking a friendly Admissions Assistant to welcome new residents and families and coordinate a smooth transition into our skilled nursing and post-acute care facility. The role serves as a primary contact for referrals, scheduling admissions, and verifying insurance in a fast-paced healthcare environment.

The ideal candidate has strong communication and organizational skills, comfort with Microsoft Office and EHR systems, and a professional,

Qualifications

• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office and familiarity with electronic health record (EHR) systems.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to handle confidential and sensitive information with professionalism and discretion.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and required documentation.
• Maintain accurate admission records in accordance with regulations and facility policies.
• Assist with insurance verification, authorizations, and financial eligibility requirements.
• Provide facility tours and explain services, policies, and admission procedures to prospective residents and their families.
• Collaborate with nursing, social services, business office staff, and other departments to ensure a smooth admission process.
• Prepare, organize, and distribute admission packets and required paperwork.
• Follow up with hospitals, physicians, case managers, and discharge planners to obtain complete and timely transfer information.

Skills

Communication

Organization

Microsoft Office

EHR systems

Teamwork

Discretion

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

City View Post Acute in San Francisco, CA is seeking a friendly Admissions Assistant to welcome new residents and families and coordinate a smooth transition into our skilled nursing and post-acute care facility. The role serves as a primary contact for referrals, scheduling admissions, and verifying insurance in a fast-paced healthcare environment.

The ideal candidate has strong communication and organizational skills, comfort with Microsoft Office and EHR systems, and a professional,