Compassionate Admissions Assistant | Smooth Transitions

(Bridge Crest Post Acute) Bridge Crest SNF Healthcare, LLC; United States; On-site; USD 35,000 - 55,000; Full time

Job summary

Bridge Crest SNF Healthcare, LLC is seeking a motivated Admissions Assistant to join our admissions team. You will be the first point of contact for prospective residents and families, coordinating admissions, tours, and pre-admission paperwork.

This role collaborates with nursing, social services, and administrative staff to ensure accurate records, insurance verifications, and smooth transfers, while upholding regulatory standards and delivering compassionate service.

Qualifications

• Prior experience in admissions, healthcare, or long-term care preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication and customer service skills; strong organizational abilities.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Education

Healthcare admissions experience preferred

Tools

Microsoft Office

Electronic Health Record (EHR) systems

Job description

Bridge Crest SNF Healthcare, LLC is seeking a motivated Admissions Assistant to join our admissions team. You will be the first point of contact for prospective residents and families, coordinating admissions, tours, and pre-admission paperwork.

This role collaborates with nursing, social services, and administrative staff to ensure accurate records, insurance verifications, and smooth transfers, while upholding regulatory standards and delivering compassionate service.