Community Universal Banker: Accounts & Customer Growth

Minnwest Bank; Saint Cloud (MN); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Medical, Vision and Dental Insurance

401(k) with Employer Match

ESOP

Paid Holidays and Vacation Days

Paid Parental Leave

Short- and Long-Term Disability

Life, Critical Illness, and Accidental

Tuition Reimbursement

Employee Assistance Program

Volunteer Time Off

Diversity & Inclusion ERG

Job summary

Minnwest Bank in St. Cloud, MN is seeking an Universal Banker to deliver outstanding customer service while building lasting relationships.

You will support a variety of banking functions, including transactional services, account opening, lending support, and educating customers on digital banking. The role requires travel to local branches for staffing coverage, mileage paid when using own vehicle, and additional hourly pay when working away from home branch.

Qualifications

• High school diploma or GED.
• 2 years cash handling in a customer-facing role.
• 2 years customer service experience.
• 1 year in retail banking or financial services in a customer-facing sales role.
• 1 year consumer, business and fiduciary account opening or Minnwest training.
• Strong attention to detail and accuracy.
• Strong verbal and written communication skills.
• Dependable, organized, self-motivated team player.
• Intermediate level computer skills, including Microsoft Office.

Responsibilities

• Provide prompt customer service by identifying and recommending bank products and services.
• Open new consumer and business deposit accounts, cross-sell products, and process paperwork.
• Process transactions and recognize fraud red flags.
• Provide referrals to other business lines.
• Proactively promote cross-selling to meet sales and service goals.
• Assist customers with account changes or online banking questions.
• Perform teller duties and cash handling.
• Travel to branches to provide staffing coverage.
• Maintain knowledge of all bank products and services.
• Comply with Minnwest Bank policies and procedures.
• Perform additional duties as assigned.

Skills

Cash handling

Customer service

Retail banking

Account opening

Communication skills

Team player

MS Office

Attention to detail

Education

High school diploma

Associate degree

Job description

Minnwest Bank in St. Cloud, MN is seeking an Universal Banker to deliver outstanding customer service while building lasting relationships.

You will support a variety of banking functions, including transactional services, account opening, lending support, and educating customers on digital banking. The role requires travel to local branches for staffing coverage, mileage paid when using own vehicle, and additional hourly pay when working away from home branch.