Assistant Universal Banker — Customer Growth & Service

Redwood Area Chamber Ag; Redwood Falls (MN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with Employer Match

Paid Holidays and Vacation

Parental Leave

Disability Insurance

Tuition Reimbursement

Job summary

Minnwest Bank in Redwood Falls seeks a full-time Assistant Universal Banker to deliver friendly service, promote products, and deepen customer relationships. You will help customers with transactions and onboarding of new services.

Travel to Minnwest Bank Training Center in Eagan as needed; book a vehicle or receive mileage if using your own. The role demands a dependable team player with clear communication and strict adherence to bank policies.

Qualifications

• High School diploma or equivalent.
• 6 months cash handling and customer service experience.
• Basic reading, writing, and mathematical skills.
• Dependable, organized team player with a positive attitude.
• Ability to communicate with customers and coworkers in a clear, effective professional manner.
• Willing to continuously learn and grow within the organization.

Responsibilities

• Provide prompt and courteous customer service by identifying and recommending bank products and services to fulfill their needs.
• Process routine transactions such as deposits, verifying cash and endorsements, issuing receipts, cashier’s checks, cashing checks, paying out funds.
• Proactively transition customers and prospects opportunities to achieve individual, team and organizational sales and service goals.
• Assist customers with account changes or inquiries as well as any issues or questions they may have.
• Maintain knowledge of all bank products and services.
• Comply with Minnwest Bank policies and procedures as well as state and federal banking laws and regulations.

Skills

Customer service

Cash handling

Communication

Teamwork

Time management

Problem solving

Education

High School diploma or equivalent

2-year associate degree

Job description

Minnwest Bank in Redwood Falls seeks a full-time Assistant Universal Banker to deliver friendly service, promote products, and deepen customer relationships. You will help customers with transactions and onboarding of new services.

Travel to Minnwest Bank Training Center in Eagan as needed; book a vehicle or receive mileage if using your own. The role demands a dependable team player with clear communication and strict adherence to bank policies.