Customer-First Universal Banker

Minnwest Bank; Eagan (MN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Comprehensive medical insurance

401(k) with employer match

ESOP

Paid holidays

Job summary

Minnwest Bank is seeking Universal Bankers to deliver outstanding customer service while supporting a range of banking functions at the Redwood Falls, MN location. The role includes transaction processing, account support, and digital banking education.

There are two level tracks with starting pay of $18/hour for Universal Banker I and $19–$21/hour for Universal Banker II, with occasional travel for training. Benefits are provided as part of the package.

Qualifications

• High school diploma or equivalent required for Universal Banker II; six months cash handling and customer service experience for level I.

Responsibilities

• Provide exceptional customer service during all customer interactions.
• Process customer transactions accurately and efficiently; recognize fraud red flags.
• Assist customers with basic account maintenance and digital banking tools.
• Perform teller functions: cash handling, deposits, receipts, cashiers checks, balance cash drawer.
• Communicate professionally with customers and team; maintain accuracy and attention to detail.

Skills

Customer service

Cash handling

Attention to detail

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Minnwest Bank is seeking Universal Bankers to deliver outstanding customer service while supporting a range of banking functions at the Redwood Falls, MN location. The role includes transaction processing, account support, and digital banking education.

There are two level tracks with starting pay of $18/hour for Universal Banker I and $19–$21/hour for Universal Banker II, with occasional travel for training. Benefits are provided as part of the package.