Community Training & Compliance Coordinator

Acacia Network; New York (NY); On-site; USD 68,000 - 83,000; Full time

Job summary

Acacia Network is seeking a Corporate Training Coordinator to lead the design, development, and delivery of employee trainings across NY programs. You will write handbooks, develop evaluations, and ensure compliance with DHS, HPD, HRA, OTDA regulations while coordinating with program leadership and the Quality Improvement team.

Join a mission-driven organization serving underserved communities, with a focus on professional development, collaboration, and high standards of service delivery.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Minimum of 2 years of experience in homeless services.
• Previous experience as a trainer is required.
• Ability to organize and manage multiple training initiatives simultaneously.
• Strong instructional material development and reporting capabilities.
• Familiarity with DHS, OTDA, HPD, HRA regulations preferred.

Responsibilities

• Research curriculum and stay updated on industry developments.
• Conduct trainings on site and virtually.
• Maintain staff development leadership committee involvement.
• Gather feedback from management and staff to improve trainings.
• Measure retention with assessments and quizzes.
• Create printed and instructional materials for training.
• Develop current training methods and best practices.
• Support development and assessment of staff in trainings and onsite activities.
• Schedule and conduct meetings with management to identify topics needing instruction.
• Develop internal marketing materials for training promotions.
• Assist in planning annual training courses and materials for each department.
• Track and monitor training completion across the network.
• Provide monthly reports on training completions and follow ups.
• Assist in development and facilitation of compliance trainings.
• Ensure employees are educated on latest regulations and processes.
• Represent the department and agency in meetings as needed.

Skills

Trainer experience

Instructional design

Communication skills

Analytical skills

Microsoft Office

Staff development

Multitasking

Presentation skills

Regulatory knowledge

Education

Bachelor's degree

Job description

Acacia Network is seeking a Corporate Training Coordinator to lead the design, development, and delivery of employee trainings across NY programs. You will write handbooks, develop evaluations, and ensure compliance with DHS, HPD, HRA, OTDA regulations while coordinating with program leadership and the Quality Improvement team.

Join a mission-driven organization serving underserved communities, with a focus on professional development, collaboration, and high standards of service delivery.