Community Support Specialist II — ARC & Admin Liaison

The Management Trust; Las Vegas (NV); On-site; USD 21,000 - 30,000; Full time

Job summary

The Management Trust in Las Vegas, NV seeks a Community Support Specialist 2 to provide exceptional customer service and administrative support to multiple communities. The role involves handling work orders, ARC requests, amenity coordination, and coverage for reception as needed.

This non-exempt, full-time position requires strong organization, multitasking, and teamwork skills to support CAMs and ACAMs across communities.

Qualifications

• High School Diploma or equivalent; Associate’s degree preferred.
• 1–4 years administrative support experience, depending on level.
• Proficient in Microsoft Office and able to prioritize tasks.
• Highly organized with attention to detail and customer service.

Responsibilities

• Receive and respond to calls regarding work orders, ARC requests, or Association responsibilities.
• Maintain community information in the system and Welcome Packet.
• Manage complex work orders requiring committee or board approvals and vendor coordination.
• Document actions using system notes and logs.
• Archive and organize documents for off-site storage annually.
• Process compliance notices and add fines/hearing outcomes as directed by CAM/ACAM.
• Monitor ARC applications and maintain system records.

Skills

Customer service

Multitasking

Organization

Communication

Education

High School Diploma or equivalent

Associate’s Degree preferred

Tools

Microsoft Office

Job description

The Management Trust in Las Vegas, NV seeks a Community Support Specialist 2 to provide exceptional customer service and administrative support to multiple communities. The role involves handling work orders, ARC requests, amenity coordination, and coverage for reception as needed.

This non-exempt, full-time position requires strong organization, multitasking, and teamwork skills to support CAMs and ACAMs across communities.