Community Services Coordinator - Multi-Community Admin

The Management Trust; Tacoma (WA); On-site; USD 28,000 - 33,000; Full time

Job summary

The Management Trust in Tacoma, WA is seeking a Community Support Specialist to provide exceptional customer service and administrative support to internal and external clients across multiple communities. You will partner with CAMs/ACAMs, manage complex Work Orders and ARC requests, and handle amenity requirements, special projects, and coverage as needed.

The role emphasizes accuracy, organization, and proactive communication, with a focus on supporting community compliance and resident

Qualifications

• High School Diploma (or equivalent); Associate’s Degree preferred.
• Experience providing administrative support and handling multiple tasks.
• Proficiency with Microsoft Office suite (Word, Excel, Outlook).
• Ability to identify priorities and manage multiple communities simultaneously.
• Strong written and verbal communication with attention to detail.

Responsibilities

• Receive calls and answer questions about work orders, ARC requests, or Association duties.
• Maintain Welcome Packet information in the system.
• Review, assign, and follow up on complex Work Orders requiring approvals.
• Document actions with system notes and archive records as needed.
• Assist CAMs/ACAMs and provide periodic receptionist support when required.
• Coordinate with service providers for access and parking inquiries.

Skills

Admin support experience

MS Office proficiency

Multi-tasking ability

Excellent communication

Team player

Attention to detail

Conflict resolution skills

Organized

Education

High School Diploma

Associate’s Degree preferred

Tools

MS Office

Office equipment handling

Job description

The Management Trust in Tacoma, WA is seeking a Community Support Specialist to provide exceptional customer service and administrative support to internal and external clients across multiple communities. You will partner with CAMs/ACAMs, manage complex Work Orders and ARC requests, and handle amenity requirements, special projects, and coverage as needed.

The role emphasizes accuracy, organization, and proactive communication, with a focus on supporting community compliance and resident