Community Support & Operations Specialist

FirstService Residential; Las Vegas (NV); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401K match

Paid time off and holidays

Tuition reimbursement

Legal services

Wellbeing support

Job summary

FirstService Residential is seeking a Community Support Specialist in Las Vegas, NV to provide administrative and customer service support to Regional Directors, Community Managers, Boards, homeowners, and vendors. You will assist with daily operations and maintain records in Connect.

Responsibilities include distributing notices, preparing board materials, coordinating access control, amenity scheduling, and ensuring timely communications.

Qualifications

• High School diploma or equivalent required.
• Minimum 4 years of administrative experience.
• Some college and/or job-related education preferred.
• Background in customer service, property management, and/or real estate.

Responsibilities

• Prepare and distribute mass communications via letters, emails, and phone blasts.
• Send unit-level notices such as violation and late-fee letters.
• Maintain electronic records in Connect.
• Assist with architectural modification applications and approvals.
• Update and maintain reports as directed.
• Prepare board packets and materials for annual meetings.
• Configure and distribute key fobs and manage access control requests.
• Post community updates and announcements in Connect.
• Assist with amenity reservations and related scheduling.

Skills

Communication

Customer service

Data analysis

Prioritization

Independent work

Team player

Organization

Problem solving

Microsoft Word

Excel

Adobe Acrobat X

Education

High School diploma or equivalent

Administrative experience (4+ years)

Some college / related education preferred

Background in customer service / property management / real estate

Tools

Connect (company system)

Job description

FirstService Residential is seeking a Community Support Specialist in Las Vegas, NV to provide administrative and customer service support to Regional Directors, Community Managers, Boards, homeowners, and vendors. You will assist with daily operations and maintain records in Connect.

Responsibilities include distributing notices, preparing board materials, coordinating access control, amenity scheduling, and ensuring timely communications.