Employee-Owned Community Support Specialist

The Management Trust; Lacey (WA); Hybrid; USD 63,039,000 - 68,770,000; Full time

Job summary

The Management Trust is seeking a Community Support Specialist in Lacey, WA. You will deliver exceptional customer service and provide administrative support to CAMs and homeowners, handling work orders, ARC requests, and amenity management.

Responsibilities include maintaining accurate community data, tracking deadlines, and supporting board communications. A high school diploma is required, with preferred Associate’s degree and strong MS Office skills.

Qualifications

• High School Diploma or equivalent; Associate’s Degree preferred.
• Proficiency in administrative support and MS Office.
• Ability to identify and prioritize tasks and multi-task across communities.
• Excellent written and verbal communication; professional demeanor.

Responsibilities

• Receive and respond to homeowner inquiries and manage work orders and ARC requests.
• Maintain community information and records in the system.
• Coordinate with CAMs/ACAMs, track deadlines, and provide coverage as needed.
• Process compliance notices and manage amenity reservations and access devices.

Education

High School Diploma

Associate’s Degree

Tools

Microsoft Office

Job description

The Management Trust is seeking a Community Support Specialist in Lacey, WA. You will deliver exceptional customer service and provide administrative support to CAMs and homeowners, handling work orders, ARC requests, and amenity management.

Responsibilities include maintaining accurate community data, tracking deadlines, and supporting board communications. A high school diploma is required, with preferred Associate’s degree and strong MS Office skills.