Community Support Specialist II: Client Service & Admin Lead

The Management Trust; Austin (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

The Management Trust is seeking a Community Support Specialist 2 in Austin, Texas to provide exceptional customer service and administrative support for multiple communities. The role involves handling work orders, ARC reviews, amenity coordination, and data management.

You will work with CAMs and ACAMs, document actions, and assist with special projects while maintaining a professional and dependable approach.

Qualifications

• Minimum high school diploma; associate degree preferred.
• Experience providing administrative support and customer service.
• Proficiency with Microsoft Office and basic office tech.

Responsibilities

• Answer calls and respond to status inquiries on work orders and ARC requests.
• Maintain community information and update records in the system.
• Process compliance notices and document actions with notes.
• Coordinate access devices and amenity reservations for communities.
• Support reception when needed and handle ad-hoc tasks.

Skills

Administrative support

Customer service

Multitasking

Organization

Team player

Education

High School Diploma

Associate’s Degree preferred

Tools

Microsoft Office

Phone systems

Office equipment

Job description

The Management Trust is seeking a Community Support Specialist 2 in Austin, Texas to provide exceptional customer service and administrative support for multiple communities. The role involves handling work orders, ARC reviews, amenity coordination, and data management.

You will work with CAMs and ACAMs, document actions, and assist with special projects while maintaining a professional and dependable approach.