Community Support Specialist II — Admin & ARC Expert

The Management Trust; Indio (CA); Hybride; USD 30 000 - 36 000; Plein temps

Résumé du poste

The Management Trust in Indio, CA is seeking a Community Support Specialist to provide exceptional customer service and administrative support. You will partner with the General Manager and Assistant GM, manage complex Work Orders and ARC requests, and handle amenity requirements, ensuring compliance with community guidelines.

The role is full-time, non-exempt, with a schedule Monday–Friday 8:00 am–5:00 pm; salary $22.00 to $26.00 per hour DOE.

Qualifications

• High School Diploma (or equivalent) required.
• 1-4 years administrative support experience preferred.
• Proficiency with Microsoft Office suite and ability to learn new software.

Responsabilités

• Answer customer questions and provide status updates on work orders, ARC requests, and associations responsibilities.
• Maintain welcome packet and community information in the system.
• Review and process complex ARC applications and maintenance requests with appropriate approvals.

Connaissances

Administrative support

Microsoft Office

Multi-tasking

Customer service

Attention to detail

Organizational skills

Team player

Communication

Adaptability

Attendance

Formation

High School Diploma

Outils

Microsoft Office

Description du poste

The Management Trust in Indio, CA is seeking a Community Support Specialist to provide exceptional customer service and administrative support. You will partner with the General Manager and Assistant GM, manage complex Work Orders and ARC requests, and handle amenity requirements, ensuring compliance with community guidelines.

The role is full-time, non-exempt, with a schedule Monday–Friday 8:00 am–5:00 pm; salary $22.00 to $26.00 per hour DOE.