Community Recreation Concierge

Navy Region Southeast Fleet and Family Readiness (FFR); Pensacola (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

Navy Region Southeast Fleet and Family Readiness (FFR) in Pensacola conducts Liberty Program activities within Community Recreation. The incumbent handles information, registrations, rentals, events, and general support for MWR services, including grab-n-go, movies, and outings.

You will greet patrons, process payments, ensure safety, maintain reports, and assist with setup and teardown of events. A successful candidate will communicate clearly, follow policies, and deliver quality customer

Qualifications

• Must learn MWR policies and rules and regulations.
• Must communicate orally and in writing.
• Basic reading comprehension to follow rules and guides.
• Basic custodial tasks (sweeping, mopping, etc.).
• Basic arithmetic calculations.
• Basic customer service delivery methods.

Responsibilities

• Provide information and support for Community Recreation programs.
• Assist in operating facilities and handling transactions at POS.
• Ensure compliance with regulations and safety procedures.
• Assist in event setup/teardown and daily maintenance tasks.
• Answer patron inquiries and refer complex requests to staff.
• Maintain inventory and restock supplies as needed.

Skills

Customer service

Communication

Cash handling

POS systems

Safety awareness

Basic arithmetic

Basic computer skills

Information provision

Tools

POS system

Cash register

Job description

Navy Region Southeast Fleet and Family Readiness (FFR) in Pensacola conducts Liberty Program activities within Community Recreation. The incumbent handles information, registrations, rentals, events, and general support for MWR services, including grab-n-go, movies, and outings.

You will greet patrons, process payments, ensure safety, maintain reports, and assist with setup and teardown of events. A successful candidate will communicate clearly, follow policies, and deliver quality customer