Recreation & Fitness Programs Assistant

Navy Region Northwest Fleet and Family Readiness (FFR); Bangor Station (WA); On-site; USD 21,000 - 30,000; Full time

Job summary

Navy Region Northwest Fleet and Family Readiness (FFR) at Naval Base Kitsap - Bangor is seeking an Administrative Support specialist to assist with MWR programs and customer service. You will guide walk-in and phone inquiries, verify eligibility for facility access, and handle POS transactions for fees, retail, and class registrations.

The role supports planning, scheduling, and publicizing activities, monitors facility usage, and assists in selecting and coordinating fitness and recreational

Qualifications

• Experience in customer service preferred.
• Experience with POS systems is a plus.
• Ability to assist and guide the public in a clubhouse or facility setting.

Responsibilities

• Provides walk-in and telephone information regarding facility hours of operation, upcoming events and programs.
• Checks patron eligibility to ensure authorized use of recreation facilities, resources and equipment.
• Uses Point of Sales (POS) to collect fees from customers for sales, fees, retail and class registrations.
• Assists in planning, scheduling, and publicizing various activities and maintaining related supplies to attract participants.
• Oversees the sale of retail items associated with activities.
• Evaluates the effectiveness of ongoing MWR fitness activities from participant feedback and program objectives.
• Monitors patrons, volunteers and contractors at the assigned program/event and reports issues to management.
• Assists in selecting fitness, sports, and aquatics activities to be offered.

Skills

Customer service

Walk-in support

POS handling

Job description

Navy Region Northwest Fleet and Family Readiness (FFR) at Naval Base Kitsap - Bangor is seeking an Administrative Support specialist to assist with MWR programs and customer service. You will guide walk-in and phone inquiries, verify eligibility for facility access, and handle POS transactions for fees, retail, and class registrations.

The role supports planning, scheduling, and publicizing activities, monitors facility usage, and assists in selecting and coordinating fitness and recreational