Program Coordinator

CLEAResult; Pennsylvania; Hybrid; USD 24,452 - 34,508; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid vacation, sick, personal and parental leave

Paid volunteer time

Employee Recognition Program

Employee Assistance Program

Access to on-demand training courses

Job summary

CLEAResult is looking for a dedicated individual to enhance customer support and engagement. The role involves serving as the key contact between customers and teams, ensuring prompt resolution of inquiries and maintaining high customer satisfaction.

The ideal candidate will have 2–4 years of experience in program coordination, excellent communication skills, and a dependable work ethic. We offer competitive compensation ranging from $17.75 to $25.05 per hour and provide a vibrant employee-centric culture.

Qualifications

• 2–4 years of experience coordinating program or customer support services.
• Dependable, punctual, detail-oriented, and team-oriented.
• Ability to collaborate effectively with stakeholders.

Responsibilities

• Serve as the key point of contact between customers and internal teams.
• Coordinate customer inquiries and resolve issues.
• Support daily service operations to maintain customer satisfaction.
• Provide outreach at community events to increase awareness.
• Maintain accurate data management for program projects.
• Respond to customer support questions in person and on the phone.

Skills

Customer support coordination

Strong communication skills

Detail-oriented

Team-oriented

Education

Associate's degree preferred

Job description

Job Description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon‑neutral energy‑efficient future for our communities and our planet. We create a people‑first culture built on trust, accountability, and transparency, where every employee is treated with respect and given an equal chance to thrive.

• Medical, Dental, and Vision Insurance; company‑paid health‑care concierge service
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid volunteer time
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – benefits to help you manage daily responsibilities
• Access to on‑demand training courses to advance further in your career

Responsibilities

• Serve as the key point of contact between customers, internal teams, and external partners.
• Coordinate customer inquiries, resolve issues, and ensure timely communication.
• Support daily service operations to maintain high customer satisfaction.
• Provide in‑person outreach at community events and engage the public to increase awareness of organizational programs and services.
• Maintain accurate data management, metrics, and reporting for program projects.
• Respond to customer support questions both in person and on the phone.

Qualifications

• 2–4 years of experience coordinating program or customer support services.
• Associate’s degree preferred.
• Dependable, punctual, detail‑oriented, and team‑oriented.
• Strong communication skills and the ability to collaborate effectively with internal and external stakeholders.
• If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Compensation

Range: $17.75 – $25.05 per hour (USD). Salary is determined based on internal equity, market data, applicant’s skills and relevant experience, and specific degrees or certifications.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant’s race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, veteran status, or any other protected class.