Community Programs Assistant — Frontline Client Services

BronxWorks; New York (NY); On-site; USD 38,000 - 48,000; Full time

Job summary

BronxWorks is seeking a dedicated full-time administrative assistant in Bronx, NY to support the Living Room program and related services. You will assist clients, manage inventories, handle clerical tasks, and coordinate with staff to ensure smooth daily operations.

The role requires a high school diploma, 1–2 years experience, and strong computer skills. The position offers opportunities to contribute to community-based services across multiple Bronx locations.

Qualifications

• High school diploma or equivalent.
• 1–2 years relevant experience preferred.
• Proficiency with computers, email, voicemail, and copier equipment.
• Proficiency in basic filing principles.
• Driver’s license preferred but required for 8am–4pm shift.

Responsibilities

• Assist clients with concrete needs (e.g., hygiene products, linens, MetroCards, laundry detergent, dorm access, etc.).
• Oversee weekly under bed cleanouts and linen exchanges; manage bed pack-ups, including completing pack-up inventory.
• Manage use of bed bug oven.
• Monitor client laundry room as necessary.
• Manage client property storage and dispose of client property in accordance with policy; manage inventory of hygiene products, linens, and other client supplies.
• Ensure supplies remain stocked in appropriate locations (office supplies, cups for water).
• Assist in bed count and census management (night shift).
• Complete new client intakes, including immediate needs assessment, reviewing and signing forms, and data entry in databases.
• Pick up and deliver packages and complete other errands as assigned.
• Escort clients to appointments or locations using agency vehicle or public transportation.
• Provide general clerical support (filing, faxing, typing, photocopying, sorting mail).
• Enter client and program data into databases and tracking systems.
• Assist in preparation of mailings.
• Answer phones, relay messages, and greet clients and visitors.
• Perform additional duties as assigned.

Skills

Administrative skills

Data entry

Customer service

Office software

Driver's license (preferred)

Education

High school diploma or equivalent

Tools

Copier/Scanner

Computers & email

Job description

BronxWorks is seeking a dedicated full-time administrative assistant in Bronx, NY to support the Living Room program and related services. You will assist clients, manage inventories, handle clerical tasks, and coordinate with staff to ensure smooth daily operations.

The role requires a high school diploma, 1–2 years experience, and strong computer skills. The position offers opportunities to contribute to community-based services across multiple Bronx locations.